DC Senior AdvisorIntegrated Community Services Inc is a Medicare-certified home health agency based at 820 First Street Ne, Suite 425 in Washington, DC 20002. Medicare first certified it in 2017, 9 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the D.C. average of 3.5. Its strongest result against the D.C. average is flu shot status checked; its weakest is started care on time.
What is Integrated Community Services Inc's Medicare record?
| Agency | Integrated Community Services Inc |
|---|---|
| Address | 820 First Street Ne, Suite 425, Washington, DC 20002 |
| Phone | (202) 506-1209 |
| Medicare provider number (CCN) | 097073 |
| Ownership | Proprietary |
| Medicare-certified since | 01/11/2017 |
How does Integrated Community Services Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Integrated Community Services Inc. It is better than the D.C. average on 2 and worse on 9.
| Measure | Integrated Community Services Inc | D.C. average | U.S. average | vs. D.C. |
|---|---|---|---|---|
| Started care on time | 27.5% | 90.8% | 96.6% | Worse |
| Got better at walking or moving around | 79.4% | 87.6% | 88.6% | Worse |
| Got better at getting in and out of bed | 85.1% | 89.2% | 89.8% | Worse |
| Got better at bathing | 81.7% | 88.1% | 90.7% | Worse |
| Breathing improved | 90.1% | 94% | 91.5% | Worse |
| Got better at taking medicines correctly | 74.8% | 88.7% | 88.3% | Worse |
| Medication issues addressed on time | 90.4% | 93.7% | 94.4% | Worse |
| Flu shot status checked | 78.6% | 70.7% | 63.3% | Better |
| Met expected function at discharge | 65.1% | 72.8% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.1% | 0.4% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | Better |
Where it stands out: flu shot status checked and new or worsened pressure ulcers.
Where it trails: started care on time, got better at taking medicines correctly and got better at walking or moving around.
What do patients say about Integrated Community Services Inc?
Medicare has not published patient survey results for Integrated Community Services Inc. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Integrated Community Services Inc's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Integrated Community Services Inc: the number of patient episodes was too small to report.
Which home health services does Integrated Community Services Inc provide, and which does it not?
Integrated Community Services Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Integrated Community Services Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Washington, D.C.-area ZIP codes does Integrated Community Services Inc serve?
Integrated Community Services Inc tells Medicare it serves 17 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs, out of 18 in total.
- 20001
- 20002
- 20003
- 20005
- 20007
- 20008
- 20009
- 20010
- 20011
- 20012
- 20015
- 20017
- 20018
- 20019
- 20020
- 20024
- 20032
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Integrated Community Services Inc before starting care?
Ask how fast the first visit happens
Medicare's data shows Integrated Community Services Inc started care on time for 27.5% of patients, against a D.C. average of 90.8%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask who sorts out the medication list
74.8% of patients got better at taking their medicines correctly (D.C. average 88.7%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how often the therapist actually comes
79.4% of its patients got better at walking or moving around, against 87.6% across D.C.. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Washington, DC?
These Medicare-certified agencies are also based in or near Washington.
- Amedisys Home Health — 4.5 of 5 stars
- Adoration Home Health — 4 of 5 stars
- Human Touch Home Health Care Agency, Inc — 4 of 5 stars
- Professional Healthcare — 4 of 5 stars
- Americare in Home Nursing — 3.5 of 5 stars
- Capitol View Home Health Care Agency — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Integrated Community Services Inc Medicare-certified?
Yes. Integrated Community Services Inc is certified by Medicare under provider number 097073 and has been since 2017. Original Medicare pays certified agencies directly for covered home health care.
What is Integrated Community Services Inc's Medicare star rating?
2 out of 5 for quality of patient care. The D.C. average is 3.5.
Does Integrated Community Services Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
