DC Senior AdvisorHuman Touch Home Health Care Agency, Inc is a Medicare-certified home health agency based at 1416 9TH Street, Nw in Washington, DC 20001. Medicare first certified it in 2003, 23 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the D.C. average of 3.5. It beats the D.C. average on 6 of the measures Medicare publishes and trails on none.
What is Human Touch Home Health Care Agency, Inc's Medicare record?
| Agency | Human Touch Home Health Care Agency, Inc |
|---|---|
| Address | 1416 9TH Street, Nw, Washington, DC 20001 |
| Phone | (202) 483-9111 |
| Medicare provider number (CCN) | 097052 |
| Ownership | Proprietary |
| Medicare-certified since | 06/13/2003 |
How does Human Touch Home Health Care Agency, Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Human Touch Home Health Care Agency, Inc. It is better than the D.C. average on 6 and worse on 0.
| Measure | Human Touch Home Health Care Agency, Inc | D.C. average | U.S. average | vs. D.C. |
|---|---|---|---|---|
| Started care on time | 99.5% | 90.8% | 96.6% | Better |
| Got better at walking or moving around | 91.3% | 87.6% | 88.6% | Better |
| Got better at getting in and out of bed | 90.1% | 89.2% | 89.8% | About the same |
| Got better at bathing | 93.1% | 88.1% | 90.7% | Better |
| Breathing improved | 95.6% | 94% | 91.5% | About the same |
| Got better at taking medicines correctly | 90.1% | 88.7% | 88.3% | About the same |
| Medication issues addressed on time | 99% | 93.7% | 94.4% | Better |
| Flu shot status checked | 93.3% | 70.7% | 63.3% | Better |
| Met expected function at discharge | 74.8% | 72.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.7% | 0.4% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | Better |
Where it stands out: flu shot status checked, started care on time and medication issues addressed on time.
What do patients say about Human Touch Home Health Care Agency, Inc?
65% of surveyed patients said they would definitely recommend Human Touch Home Health Care Agency, Inc, based on 98 completed surveys. The D.C. average is 60%.
| Survey question | Human Touch Home Health Care Agency, Inc | D.C. average | U.S. average | vs. D.C. |
|---|---|---|---|---|
| Team gave care in a professional way | 82% | 75% | 89% | Better |
| Team communicated well | 76% | 76% | 86% | About the same |
| Team discussed medicines, pain and home safety | 61% | 70% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 75% | 70% | 85% | Better |
| Would definitely recommend the agency | 65% | 60% | 79% | Better |
Do Human Touch Home Health Care Agency, Inc's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Human Touch Home Health Care Agency, Inc, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 79.3% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 11.3% |
Which home health services does Human Touch Home Health Care Agency, Inc provide, and which does it not?
Human Touch Home Health Care Agency, Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Human Touch Home Health Care Agency, Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Washington, D.C.-area ZIP codes does Human Touch Home Health Care Agency, Inc serve?
Human Touch Home Health Care Agency, Inc tells Medicare it serves 21 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs.
- 20001
- 20002
- 20003
- 20004
- 20005
- 20007
- 20008
- 20009
- 20010
- 20011
- 20012
- 20015
- 20016
- 20017
- 20018
- 20019
- 20020
- 20024
- 20032
- 20036
- 20037
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Human Touch Home Health Care Agency, Inc before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Washington, DC?
These Medicare-certified agencies are also based in or near Washington.
- Amedisys Home Health — 4.5 of 5 stars
- Adoration Home Health — 4 of 5 stars
- Professional Healthcare — 4 of 5 stars
- Americare in Home Nursing — 3.5 of 5 stars
- Capitol View Home Health Care Agency — 3.5 of 5 stars
- Medstar Health Vna — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Human Touch Home Health Care Agency, Inc Medicare-certified?
Yes. Human Touch Home Health Care Agency, Inc is certified by Medicare under provider number 097052 and has been since 2003. Original Medicare pays certified agencies directly for covered home health care.
What is Human Touch Home Health Care Agency, Inc's Medicare star rating?
4 out of 5 for quality of patient care. The D.C. average is 3.5. Its patient survey rating is 1 out of 5.
Does Human Touch Home Health Care Agency, Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
