Being the county seat means the paperwork trail is short.
Rockville, as the Montgomery County seat, sits close to the same county government offices that handle aging services for the whole county - which is a practical advantage if you'd rather visit in person than work entirely by phone.
Every Assisted Living Program here is OHCQ-licensed and rated Level 1 through 3. Pull the current license status and the most recent survey/inspection findings from the OHCQ facility directory before you tour, not after - it's easier to ask pointed questions on-site once you already know what, if anything, showed up on a prior inspection.
OHCQ is the records office; it is not designed to mediate an active dispute. If your concern is about how a specific resident is being treated, medication errors, or a change in a care plan you weren't consulted on, that's squarely the ombudsman's job - Montgomery County Aging and Disability Services handles that casework for every city in the county, Rockville included.
A free DC-metro advisor can point you to the right jurisdiction, the right regulator, and the right ombudsman - no guesswork.
Or call (571) 497-4418