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Holy Cross Home Care and Hospice: Medicare Hospice Quality Record in Silver Spring, MD

Holy Cross Home Care and Hospice is a Medicare-certified hospice in Silver Spring, MD with a Hospice Care Index of 8 out of 10 and 2 of 5 stars from family…

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Home›In-Home Care›Hospices›Holy Cross Home Care and Hospice

Holy Cross Home Care and Hospice is a Medicare-certified hospice based at 10720 Columbia Pike Second Floor in Silver Spring, MD 20901. It has been certified since 1986. It cares for about 57 patients on an average day, making it a mid-sized hospice. It scores 8 out of 10 on Medicare's Hospice Care Index; the Maryland average is 9.7. Family caregivers rate it 2 out of 5 stars. The index flags 5 areas where it is worse than the Maryland average, starting with gaps in nursing visits longer than 7 days.

8 / 10Hospice Care Index
★★☆☆☆2 / 5Family caregiver survey
57Patients on an average day
1986Medicare-certified since

What is Holy Cross Home Care and Hospice's Medicare record?

HospiceHoly Cross Home Care and Hospice
Address10720 Columbia Pike Second Floor, Silver Spring, MD 20901
Phone(301) 557-4663
Medicare provider number (CCN)211502
OwnershipNon-Profit
Medicare-certified since05/09/1986

How does Holy Cross Home Care and Hospice score on Medicare's Hospice Care Index?

Holy Cross Home Care and Hospice scores 8 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Maryland average it is better on 1 of the indicators below and worse on 5.

IndicatorHoly Cross Home Care and HospiceMaryland averageU.S. averagevs. Maryland
Gaps in nursing visits longer than 7 days (lower is better)67.9%60.9%52.4%Worse
Patients discharged alive within 7 days (lower is better)14.7%8.9%7.3%Worse
Patients discharged alive after 180 days or more (lower is better)30.3%36%37.4%Better
Live discharge followed by a hospital stay and readmission to hospice (lower is better)11%6.3%8.5%Worse
Live discharge followed by death in hospital (lower is better)5.5%2%2.1%Worse
Nurse minutes per routine home care day11.2 min14.5 min19.9 minWorse
Share of skilled nursing minutes given on weekends9.6%9.4%9.6%About the same
Patients visited by a nurse in the last 3 days of life88.7%90.6%89.3%About the same

Separately, 95.2% of its patients received all seven recommended care steps at admission (Maryland average 98.8%) and 57.2% were visited by a nurse or social worker on at least two of their last three days (Maryland average 59.5%).

What do families say about Holy Cross Home Care and Hospice?

67% of family caregivers said they would definitely recommend Holy Cross Home Care and Hospice; the Maryland average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionHoly Cross Home Care and HospiceMaryland averageU.S. averagevs. Maryland
Team always communicated well75%80%82%Worse
Team always provided timely help61%74%78%Worse
Team always treated the patient with respect85%89%91%Worse
Right amount of emotional and spiritual support85%89%91%Worse
Patient always got help for pain and symptoms71%74%76%Worse
Caregivers rated the hospice 9 or 1071%80%83%Worse
Would definitely recommend the hospice67%83%85%Worse

Where does Holy Cross Home Care and Hospice deliver care, and to whom?

61% of holy cross home care and hospice's care is delivered at home and its largest patient group by diagnosis is dementia (34%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home61%
In assisted living27%
In a skilled nursing facility11%
Primary diagnosisShare of patients
Dementia34%
Cancer22%
Other conditions15%
Heart and circulatory disease13%
Stroke12%
Respiratory disease7%

Which Washington, D.C.-area ZIP codes does Holy Cross Home Care and Hospice serve?

Holy Cross Home Care and Hospice tells Medicare it serves 58 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs.

  • 20705
  • 20706
  • 20707
  • 20708
  • 20710
  • 20715
  • 20720
  • 20721
  • 20735
  • 20737
  • 20740
  • 20747
  • 20748
  • 20769
  • 20770
  • 20774
  • 20781
  • 20782
  • 20783
  • 20784
  • 20785
  • 20814
  • 20815
  • 20816
  • 20817
  • 20832
  • 20833
  • 20837
  • 20841
  • 20842
  • 20850
  • 20851
  • 20852
  • 20853
  • 20854
  • 20855
  • 20860
  • 20861
  • 20866
  • 20871
  • 20872
  • 20874
  • 20876
  • 20877
  • 20878
  • 20879
  • 20880
  • 20882
  • 20886
  • 20895
  • 20901
  • 20902
  • 20903
  • 20904
  • 20905
  • 20906
  • 20910
  • 20912

What should you ask Holy Cross Home Care and Hospice before choosing it?

Ask how often the nurse visits

67.9% of Holy Cross Home Care and Hospice's patients went more than seven days without a nursing visit at some point, against 60.9% across Maryland. Ask for the planned visit schedule in writing and who decides when it changes.

Ask what happens in the first week

14.7% of its live discharges came within a week of enrollment (Maryland average 8.9%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.

Ask how a crisis at home is handled

11% of its live discharges were followed by a hospital stay and a return to hospice (Maryland average 6.3%). Ask who comes to the house in a symptom crisis and how fast.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

All Medicare-certified hospices in Washington, D.C. and the nearby Maryland and Virginia suburbs

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Holy Cross Home Care and Hospice Medicare-certified?

Yes. Holy Cross Home Care and Hospice is certified by Medicare under provider number 211502 and has been since 1986.

What is Holy Cross Home Care and Hospice's Hospice Care Index score?

8 out of 10 in the current Medicare data. The Maryland average is 9.7.

How large is Holy Cross Home Care and Hospice?

It cares for about 57 patients on an average day.

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