DC Senior AdvisorTender Touch Health Care Services LLC is a Medicare-certified home health agency based at 9990 Fairfax Blvd, Ste 410 in Fairfax, VA 22030. Medicare first certified it in 2018, 8 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Virginia average of 3.5. Its strongest result against the Virginia average is flu shot status checked; its weakest is breathing improved.
What is Tender Touch Health Care Services LLC's Medicare record?
| Agency | Tender Touch Health Care Services LLC |
|---|---|
| Address | 9990 Fairfax Blvd, Ste 410, Fairfax, VA 22030 |
| Phone | (703) 659-0280 |
| Medicare provider number (CCN) | 497759 |
| Ownership | Proprietary |
| Medicare-certified since | 11/23/2018 |
How does Tender Touch Health Care Services LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Tender Touch Health Care Services LLC. It is better than the Virginia average on 2 and worse on 5.
| Measure | Tender Touch Health Care Services LLC | Virginia average | U.S. average | vs. Virginia |
|---|---|---|---|---|
| Started care on time | 90.9% | 97% | 96.6% | Worse |
| Got better at walking or moving around | 85.7% | 87% | 88.6% | About the same |
| Got better at getting in and out of bed | 86.1% | 89.7% | 89.8% | Worse |
| Got better at bathing | 90.5% | 89.3% | 90.7% | About the same |
| Breathing improved | 70.3% | 91.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 79.6% | 86.3% | 88.3% | Worse |
| Medication issues addressed on time | 96.4% | 95.5% | 94.4% | About the same |
| Flu shot status checked | 77.4% | 66.5% | 63.3% | Better |
| Met expected function at discharge | 70.8% | 73.3% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0% | 0.9% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 2.2% | 0.3% | 0.2% | Worse |
Where it stands out: flu shot status checked and falls with major injury.
Where it trails: breathing improved, got better at taking medicines correctly and started care on time.
What do patients say about Tender Touch Health Care Services LLC?
Medicare has not published patient survey results for Tender Touch Health Care Services LLC. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Tender Touch Health Care Services LLC's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Tender Touch Health Care Services LLC, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 82.8% |
| Preventable hospital stays during care | Same As National Rate | 9.6% |
Which home health services does Tender Touch Health Care Services LLC provide, and which does it not?
Tender Touch Health Care Services LLC reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Tender Touch Health Care Services LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Washington, D.C.-area ZIP codes does Tender Touch Health Care Services LLC serve?
Tender Touch Health Care Services LLC tells Medicare it serves 30 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs, out of 41 in total.
- 20105
- 20121
- 20124
- 20175
- 20190
- 22003
- 22015
- 22030
- 22032
- 22033
- 22039
- 22041
- 22042
- 22043
- 22044
- 22079
- 22101
- 22124
- 22150
- 22152
- 22201
- 22202
- 22203
- 22204
- 22205
- 22207
- 22304
- 22306
- 22312
- 22315
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Tender Touch Health Care Services LLC before starting care?
Ask about breathing and oxygen management
70.3% of patients had less shortness of breath by the end of care (Virginia average 91.2%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who sorts out the medication list
79.6% of patients got better at taking their medicines correctly (Virginia average 86.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how fast the first visit happens
Medicare's data shows Tender Touch Health Care Services LLC started care on time for 90.9% of patients, against a Virginia average of 97%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Fairfax, VA?
These Medicare-certified agencies are also based in or near Fairfax.
- All Heart Home Health LLC — 3 of 5 stars
- Diamond Home Healthcare, Inc — 3 of 5 stars
- Horizons Healthcare Services LLC — 3 of 5 stars
- Grace Home Healthcare LLC — 5 of 5 stars
- Alternate Solutions Home Health-Fairfax — 3.5 of 5 stars
- Care With Love, LLC — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Tender Touch Health Care Services LLC Medicare-certified?
Yes. Tender Touch Health Care Services LLC is certified by Medicare under provider number 497759 and has been since 2018. Original Medicare pays certified agencies directly for covered home health care.
What is Tender Touch Health Care Services LLC's Medicare star rating?
3 out of 5 for quality of patient care. The Virginia average is 3.5.
Does Tender Touch Health Care Services LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
